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Priority Services

One call covers it all.

With one phone call you have access to our entire range of services. We send out response units direct to you so your back up and running. Our Priority Services also covers scheduled maintenance, installation and repairs to avoid disruptions to daily operations.

1

Priority One Services

24/7 COMMERCIAL & DOMESTIC TRADE SERVICES

A priority one call out is a 24-48 hour attendance service attending to customer’s emergency break downs. As soon as you call our office we are there within 48 hours and working on your issue.

NGroup makes a Priority One call out their first priority!

  • 24/7 uptime is critical
  • Multiple Locations
  • Scheduled Maintenance
  • Installations
  • Repairs

Find out more about priority 1

2

Priority Two Services

COMMERCIAL & DOMESTIC TRADE SERVICES

Priority 2 is our standard call out service. Customers can book an appointment with us to attend from after the 48 hour window of a Priority one call out.

  • Multiple Locations
  • Scheduled Maintenance
  • Installations
  • Repairs

FIND OUT MORE ABOUT PRIORITY 2


3

Priority Three Services

WHEN YOU NEED SOMEONE TO MAINTAIN YOUR SERVICES

This is our discount rate. This call out is for jobs where NGroup have the flexibility to attend when we want. These jobs will be fitted in between jobs when we are passing and have the time to attend.

From customers first contact for a priority 3 call out, we can attend anytime with in the month. If there is a critical booking, it can be organised and will get charged as a priority two call out.

  • Multiple Locations
  • Non Critical Installations
  • Non Critical Repairs

FIND OUT MORE ABOUT PRIORITY 3


Included in all our priority service levels are the following blue chip services

Sign Up Today

You will never have to look for a quality tradesman again.

We will call you back as soon as possible to provide more information and get you started.